Palma Tour Mallorca

An electric scooter rental in Palma de Mallorca looks simple. The price shown online may not include the deposit or the cancellation terms.

This guide explains the rules, the rates and the booking conditions, so you can compare before you pay.

Electric scooter rentals in Palma de Mallorca: two local providers

Call&Ride pickup is near Palma Cathedral and Paseo del Borne

Call&Ride is at Plaza del Rosario 4, in Palma’s old town. The shop is about five minutes’ walk from the Cathedral of Mallorca. It is close to Paseo del Borne.

You can rent a scooter without booking. However, reserving ahead is recommended, because availability varies.

Compare scooter models and check where riding is permitted

Call&Ride rents the Xiaomi Mi Electric Scooter M365. It has Normal and Eco riding modes.

Enjoy Rent Mallorca lists these models on its electric scooter page:

• Xiaomi Mi 3
• Xiaomi Pro 2
• Smartgyro K2
• Smartgyro K2 Pro

For short trips, you can ride on:

• Authorised old-town streets
• Cycle lanes
• The Paseo Marítimo, where scooters must use an authorised cycle path or road

Pavements and pedestrian streets in the old town are prohibited.

Before you reserve or ride

• Reserve ahead at Call&Ride, since availability varies.
• Choose Normal or Eco mode on the Xiaomi Mi Electric Scooter M365 before you leave.
• Plan your route on authorised old-town streets, cycle lanes or the Paseo Marítimo.
• Keep off pavements and pedestrian streets in the old town.

Scooter hire costs €10 to €40 per hour or day

Compare hourly and daily rates across three models

Another Palma rental company lists three models. The Cecotec Bongo D20 has the lowest hourly rate: €10.

Another provider charges €15 per hour or €30 per day for the Xiaomi Mi Electric Scooter M365. Prices change, so confirm the rate when you book.

Call&Ride includes a helmet and third-party liability insurance

The listed price covers the scooter, a helmet and third-party liability insurance.

Another provider includes insurance in its rental price. Its terms set a security deposit of €100 to €600 for scooters and motorcycles. The amount depends on the model.

Before you book

• Compare the one-hour, two-hour and one-day rates for the same model.
• Check whether the listed price includes a helmet and third-party liability insurance.
• Confirm the final price in writing when you book.
• Confirm the security deposit amount before you choose a model.

Palma requires riders to be at least 15 and wear helmets

Riders must meet the age, identification and helmet rules

The minimum age is 15 in Palma. Call&Ride applies the same minimum age. Renters must show the identification required by the rental agreement.

Since 1 October 2026, Spanish traffic rules (DGT) require electric scooter riders to wear an approved or certified helmet. In Palma, riders must also wear a reflective vest or another reflective element on the body when riding on the carriageway. Lights must stay on.

Call&Ride supplies a helmet but does not publish its available sizes. Confirm the size at pickup. Ask specifically if you need a child’s or extra-large helmet.

Spanish rules define vehicle design and certification requirements

A personal mobility vehicle is designed for one person and runs on electric power. Its design speed is 6 to 25 km/h. It must have approved lights, reflectors, a bell and braking equipment.

Vehicles placed on the Spanish market from 22 January 2024 must be certified for use. Scooters marketed before that date may keep circulating without certification until 22 January 2027. After that date, only certified vehicles may use public roads.

Palma restricts scooter routes and sets local speed limits

Palma permits personal mobility vehicles on:

• Cycle lanes
• Residential streets marked with the S-28 sign
• Zone 30 roads
• Cycle streets
• Roads limited to 30 km/h or less

Riders must follow the authorised direction of traffic.

Riding on pavements, plazas, parks, gardens and other pedestrian areas is prohibited. National rules also ban VMPs on motorways, interurban roads and in tunnels, and on any road where their use is not authorised.

The speed limit is 20 km/h on residential S-28 streets and 30 km/h on Zone 30 roads and cycle streets. Reduce speed to walking pace at cycle crossings.

Before you ride

• Confirm you are at least 15 years old
• Bring the identification required by the rental agreement
• Check that the helmet fits at pickup
• Put on your reflective vest or element before using the carriageway
• Check that the lights work

Call&Ride requires photo identification and a bank card

Bring photo ID and inspect the scooter before signing

Call&Ride accepts a passport, driving licence or similar photo ID. You also need a credit or debit card. The card is used to complete the rental agreement. It may be charged for eligible damage, late returns or other contractual costs.

You need photo ID to rent Call&Ride’s electric kick scooter, but you do not need a driving licence. A licence is required for its separate motor scooter and motorcycle categories.

Check the scooter before signing

• Inspect the tyres
• Test the brakes
• Check the lights
• Test the bell
• Check the battery level
• Check the identification label

Have any existing damage recorded in the agreement before leaving the shop.

Deposits, renter liability and cancellation deadlines vary

Call&Ride may request a refundable security deposit in euros. You are responsible for documented repair, loss, theft and towing costs. Any stated limit on liability still applies.

You can cancel Call&Ride without charge more than 15 days before the rental. Later cancellations cost as follows:

• Made 15 days or less before the start date: you pay the first rental day.
• Made seven days or less before the start date: you pay the full rental period.

Enjoy Rent Mallorca has different terms. Cancellations made at least 30 days before the first rental day receive a full refund of the advance payment. For later cancellations, the refund depends on the option selected at booking.

After you sign the agreement, Call&Ride staff explain how the scooter works. Before leaving Plaza del Rosario, check the riding modes, brakes, throttle, lights and safe locking procedure.

If your dates are not yet fixed, compare cancellation deadlines before rates. Call&Ride cancels without charge when you give more than 15 days’ notice, while Enjoy Rent Mallorca refunds the advance payment in full at least 30 days ahead. Choose the provider whose deadline fits your travel plans.

Frequently asked questions

Can you ride an electric scooter while wearing headphones in Palma?

No. Palma prohibits riding while wearing headphones connected to an audio device.

Riders may not use a mobile phone or carry a passenger while riding.

Can you ride an electric scooter after drinking alcohol?

No. Palma prohibits riding with an alcohol level above the legal limit.

Riding under the influence of drugs, narcotics or psychotropic substances is banned. Your rental agreement makes you responsible for any traffic violation you commit.

Can you take a rented electric scooter to another island?

No, not without prior written permission from Call&Ride.

Request that written approval before planning any journey outside Mallorca.

Is there a guided way to explore Palma on two wheels?

Yes. Our Palma Old Town & Coastal E-Bike Tour lasts 1, 2 or 3 hours with a local guide, so you see the highlights without worrying about routes or local rules.

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